Return Policy

Refunds are available for items returned within 14 days of delivery, provided they are unused, undamaged, and in their original packaging.

To request a refund, please contact us at support@voltris.co with your order details. Our team will review your request and provide instructions for returning the item.

Refunds will be processed once the returned item has been received and inspected by our supplier. This process ensures that the item meets the return criteria.

If approved, your refund will be issued to the original payment method. Please allow 5-7 business days after the supplier confirms receipt for the refund to be processed.

Shipping costs are non-refundable unless the return is due to an error on our part, such as receiving a defective or incorrect item.

Refunds cannot be issued for items that do not meet the return criteria, including those damaged due to misuse or improper handling.

For defective or incorrect items, please contact us immediately upon receiving your order at support@voltris.co. We will arrange for a replacement or a full refund, including shipping costs.

Voltris is not responsible for delays in refunds caused by incomplete or incorrect return shipments. We recommend using a trackable shipping service to avoid delays.

For further questions or concerns regarding refunds, contact us at support@voltris.co.